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FAQ

FREQUENTLY ASKED QUESTIONS

If you have any other concerns please contact us

What are Encaustic cement tiles?

Encaustic cement tiles are hand-made, aesthetic tiles with colored patterns used for floor and wall coverings.Each tile is handmade to order in the same way they have been crafted since the late 1700’s.

Are Encaustic cement tiles Eco- friendly product?

Encaustic cement tiles are considered “green” products. They are manufactured from natural materials (cement, sand, stone powder, pigment) using a pressing process. No heat, fuel or clay is used resulting in the manufacturing process.

Where can I use Encaustic cement tiles? Can I use tiles outdoors? Do I need to seal the floor tiles?

Encaustic cement tiles can be used for various types of residential or commercial applications, such as floors, walls, stairs, facades … Thanks to its durability and aesthetic appearance, encaustic cement tiles can be used almost anywhere. They are usually used in   homes, offices, old buildings, high-grade resorts, restaurants, cafes, churches and mosques.

Can you make customized designs?

Yes, making customized designs is one of our advantages. At a small cost, you can have your own design. Our factory makes many customized tiles with patterns ranging from simple to extremely complicate.

Are the patterns on Encaustic cement tiles painted?

No, the patterns are not painted. Liquid coloured materials are hand-poured into a mold with divisions to create the patterns. The patterns form a 2mm layer, therefore the patterns will last for a lifetime. There are old buildings in which encaustic cement tiled floors have been in place for more than 100 years and retain their beauty.

How many colours are available?

There is a standard range of 75 colors to choose from. You can specify the colors you need by using our color codes. Any other colors can be customized at an additional cost.

Can your Encaustic cement tiles be used in the kitchen?

Yes. Encaustic cement tiles can be used on the floor or as splash backs in the kitchen but they need to be sealed to avoid absorption of any grease splatter. We recommend that you use a penetrating sealant first and then an acrylic sealant to get a thin film on the surface of the tiles. By doing so, tiles can be cleaned with regular soap and water.

Can your cement tiles be installed in bathrooms or places where there is water?

Yes. Our cement tiles can be installed in bathrooms and showers, on floors and on walls. Please note that in these cases, cement tiles and grout will need to be sealed to make them 100% waterproof.

Where should I not use cement tile?

Yes. Encaustic cement tiles can be used on the floor or as splash backs in the kitchen but they need to be sealed to avoid absorption of any grease splatter. We recommend that you use a penetrating sealant first and then an acrylic sealant to get a thin film on the surface of the tiles. By doing so, tiles can be cleaned with regular soap and water.

How do I maintain the handmade cement tiles?

The tiles should be cleaned with pH-neutral soap and water. Do not use any acids or bleach on these tiles! If sealed with a topical sealer, we recommend they be resealed every couple of years.

Can the tiles be used on the floor?

The tiles can be used as accents between other floor tiles or as borders.

Can the Tiles be used outdoors?

Yes, but not in driveways or areas of extreme weather changes.

In what sizes are the Tiles available?

The most commonly use choosing Tile Shape is an 8” X 8” square type. The standard Cement Tile shape size create total Encaustic Tile Pattern measures 16” X 16”

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